Return & Refund Policy
What is Wahl’s return policy?
We offer 15 days fuss free, no questions asked return for products bought from Wahl Official Website – your satisfaction is our priority!
Note that returned product must be in saleable condition with its packaging intact. Upon collection and inspection of product to be in satisfactory condition, refund will be made directly to your credit card within 5-7 business days.
How do I start a return process?
Please write to us at email@example.com with the below information and we will dispatch a courier to collect the products.
- Order ID (this can be found from the order confirmation email or from your Wahl account)
- Reason for Return (optional)
- Product Collection Address
Your products will be picked up by our courier within 5 business days, no questions asked!
I bought my Wahl products and received it a few days later, when does the 15 days start?
The 15 days of fuss free return starts upon receipt of the product.
Why do I have to wait after returning the products to get my refund?
Before we can start processing your refund, we need to make sure that the returned products are of saleable condition with packaging intact. As soon as we verify that, we will process the refund.
Can I exchange the product instead of returning it?
If you would like to exchange the product for the same product, just write to us at firstname.lastname@example.org and we will assist with the request.
We are, however, not able to exchange product for another product. In this instance, please return the product to us and place another order for your desired product.
Please note that all exchanges are subjected to our return policy.
Can I return or refund products bought from Wahl authorized sellers?
The 15 days Return & Refund Policy applies only to products bought from Wahl Official Website.